

ExceedBPO helps Insurance Company Digitize the Data
The Client Company
* An insurance company that has data of thousands of customers.
Problem
To convert the data of the thousands of customers from the ordinary paper filled applications forms to digital format. For each of the customer the data was to be collected from the application forms and other accompanying documents. This was then to be converted in the form of a database and also digitized images. The database created this way will not only be useful for the administrative purposes but also for the advertising new products to the existing customers.
Solution
The company tied-up ExceedBPO to convert all the paper-data into paperless data in the form of database and digitized images. The company would send the application forms of the old customers every week at our premises where we would scan them, capture the data from them and other accompanying documents and save as indexed images.
At ExceedBPO we have high resolution and high speed scanners that produce the images of high quality in shortest possible time. The images are named and numbered in proper manner so that they can be retrieved easily. The expert data entry operators enter the data accurately and convert it to a systematic database. There is also provision of linking the database to the images captured.
Once the data of the old customers was over, the company now keeps on sending the data of new customers every week. We have developed a long-term relationship with the company. There are several such companies for whom we work on long-term basis.
Benefits Accrued for the Company
* The company now has all the application forms in digital format which require very less space compared to the hard copies of the forms and documents.
* The office full of papers is converted to paperless one.
* The company can retrieve any information about the customers from the database with a click of the mouse button without having to go through a number of box-files.
* Lot of time and manpower saving for the company to handle same number of customers more effectively.
* With a handy customer database it has become easy for the company to promote their products to its existing customers.
* The data can also be easily provided to the statutory body.
* The company can now concentrate on it core activity of expanding customer base and improving the services.
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